Frequently Asked Questions

Will my application automatically save as I complete it?

Q. Will my application automatically save as I complete it? A. Your application will only save when you press ‘Next’ or ‘Previous’ so you will need to use the Save function to be certain your application is saved.

Contact information in the form needs updating

Q. The contact information that has been populate is different or outdated and it won’t let me change it. A. This data is pulled from the university system. Please use the following form to make any amendments: The University of Adelaide phone directory - https://www.adelaide.edu.au/phonebook/amendments.html.

Why won’t it let me submit my application?

Q. Why won’t it let me submit my application? A. When you go to submit your application, a ‘Completeness Check’ will occur to ensure you have completed all mandatory questions. Please ensure all the amendments that are listed has been made before submission. If you believe the application has been completed in full, you may wish to submit it anyway but clicking ‘Submit anyway’.

How do I print my application?

Q. How do I print my application? A. To print an application form (without supporting documents), open the relevant application; click Print in the left-hand action panel. To print an application form and all supporting documents, open the relevant application; click the Documents tab, then click Download all as PDF.

Someone shared a project with me by mistake, what should we do?

Q. Someone shared a project with me by mistake, what should we do? A. If a project was shared with you by mistake, or if you no longer require access to the project, you can reject the project in your Shared folder by clicking Reject on the right-hand side of the relevant project. Please note this does not remove you as an investigator from a project. If you want to be removed as an investigator, please contact the CI and ask that they submit an amendment to remove you.

I recently added an investigator/student/collaborator to the system, but it won’t let me add them as a collaborator.

Q. I recently added an investigator/student/collaborator to the system, but it won’t let me add them as a collaborator. A. If the users name is not found using the search function, they need to log in and out of ACES to activate their profile – they will then appear in the search list. Please note that external/non-University of Adelaide investigators cannot be searched for in the University of Adelaide directory and must be manually added in the correct areas.

I have listed my colleague on the application, but they cannot see the form.

Q. I have listed my colleague on the application, but they cannot see the form. A. Listing an investigator in the relevant personnel section of the form does not automatically give them access to read the application. Applications must be ‘shared’ with all listed investigators. You can also assign permissions to edit an application and to submit amendments or reports. To do this, click on ‘Roles’ and add the email address of the person you would like to share the project with.

Someone from my project team has left, how to I remove them from anything relating to the project?

Q. Someone from my project team has left, how to I remove them from anything relating to the project? A. If your project has been approved, you will need to submit an amendment to remove investigators. Once a project is unlocked you can remove investigators by clicking ‘remove’ beneath the relevant person you wish to remove. For mandatory roles, e.g. Deputy CI, Person Responsible for Animal Care, you cannot remove the person listed. Instead, you will need to use the ‘Search User’ bar to enter the name of the person who will be taking on the role. Once selected, this person’s details will overwrite the details of the original investigator listed in the contact block. If the person you are trying to remove is the only person listed in the section i.e. if there is only one student listed, and you are trying to remove this person, you will not see the remove button. Instead, you’ll need to untick the relevant tick box above to remove the section from the form. After amending personnel, you should review the Collaborators tab to ensure that only the required people have access to your project. You may need to remove access to any investigators no longer involved in the project.

I have so many applications, how can I organise my work area?

Q. I have so many applications, how can I organise my work area? A. Folders can be created to organise your work area (the homepage). Located in the navigation panel (top left), there is an option to ‘Create Folder’. Click this and follow the prompts to create and name the folder. Once the folder has been created, click and drag the projects from the projects list into the folders where you would like them to appear.

I am having trouble adding a project owner. What's going on?

Q. I am having trouble adding a project owner. What's going on? A. The Project Owner (Chief Investigator) must be the lead University of Adelaide Supervisor with overall responsibility of the project. This cannot be a student.

How do I view applications that have been shared with me?

Q. How do I view applications that have been shared with me? A. Projects already shared with you will be listed in the projects list in your Work Area (Homepage). The Owner listed is the Chief Investigator. Projects can also be viewed in the Shared folder. If a project was shared with you by mistake, or if you no longer require access to the project, you can reject the project in your Shared folder by clicking Reject on the right-hand side of the relevant project. Please note this does not remove you as an investigator from a project. If you want to be removed as an investigator, please contact the CI and ask that they submit an amendment to remove you

Where can I go for further support?

Q. Where can I go for further support? A. Office of Research Ethics, Compliance and Integrity (ORECI) T: +61 8 8313 4417 or E: recu@adelaide.edu.au